The Momo Lab

Dear Purvi,Thank you for sharing your feedback with us—we take all customer experiences seriously, and we truly appreciate you bringing this to our attention. We’re sorry to hear that your order didn’t meet your expectations, especially regarding the Afghani Tandoori Momo. This dish is a unique specialty blending Afghan and Himalayan spices, prepared in our tandoor for that signature smoky flavor. We’d love to clarify any details about it if you’re curious, and our team is always happy to guide you through our menu choices. As for the missing items, we’ve double-checked our records, and there may have been a miscommunication or oversight in packaging. We’d like to resolve this for you right away. Could you please contact us at [email protected] so we can look into this further and make it right? Your satisfaction matters greatly to us, and we hope to have the opportunity to serve you again with the quality and care you deserve. Best regards,Team The Momo Lab

Thank you for your feedback! We’re glad you enjoyed your meal, and we appreciate you letting us know about the salt level. We strive to balance flavors to suit all preferences, but we’d be happy to adjust the seasoning to your taste next time—just let our team know when you order. We hope to serve you again soon!Thanks & Regards,Team The Momo Lab

THANK YOU from the bottom of our momo-filled hearts! Wow—your kind words just made our day. Knowing that we’ve been able to consistently delight a loyal customer like you is exactly why we do what we do. Fresh, juicy, and flavor-packed momos are our non-negotiable standards, and your trust means the world to us. And about that one-off review? We appreciate folks like you who see the bigger picture—perfection is a journey, but we’re committed to owning every step and yes, making things right if ever needed!You’re the reason we keep our steamers blazing and sauces swirling. Can’t wait to serve you another round of happiness soon! P.S. Also on your next order we would send you a soon launching item and need your feedback for it. - With gratitude,Team The Momo Lab Team.