The Leela Palace Jaipur

Name: The Leela Palace Jaipur
Address: Jaipur-Delhi Highway, NH 11, Kukas, Rajasthan, India
Telephone: +911426350000
Rating: 4.6

3170 votes

#19 of 47 restaurants in Kukas

No info on opening hours

Jaipur-Delhi Highway, NH 11

Kukas, Rajasthan, India

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Many visitors underline that the staff is professional at this restaurant. Cool service is something clients appreciate here. You will appreciate the homey decor and charming ambiance of The Leela Palace Jaipur. This place is rated on Google 4.6 by its guests.

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Ratings of The Leela Palace Jaipur

Google

(4.6/5)

3170

Visitors' reviews on The Leela Palace Jaipur

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B Mara 5 months ago on Google

First of all, yes the hotel looks nice and breakfast and spa are best in class. Mohan Mahal dinner was a living fairytale. There is however a big “but” if you come in the sunny winter months, i.e. rajasthans high season. The outdoor pool and whirlpools are not heated and therefore nice to look at but absolutely impossible to use even while it is 30 degrees outside (as temperatures drop over night). There is a gender separate whirlpool in the spa area that is heated but this is only an indoor facility. This is not in line with common standards in this price range and such an elementary item that it should be clearly advertised so that people wanting to have a pool either factor in the fact that they have to book a room category with a private pool (those happen to be heated) or have the ability to choose another hotel. Also, the hotel allows external private drivers to wait at the hotel exit - be aware, they all speak to each other and are there to scam tourists, we made the experience ourselves. On these two items we would have expected better. Hotel offered a 10% discount on the restaurant and spa bill but the point is that this should simply not have happened. Service: 3

Response from the owner 4 months ago

Dear Guest, Thank you for sharing your feedback following your recent stay at The Leela Palace Jaipur. Your appreciation of the Palace, particularly the breakfast, the spa, and the magical experience at Mohan Mahal is highly valued. We are thrilled to hear that you enjoyed these elements and had an unforgettable dining experience. We are concerned about the experience you had with the drivers at the hotel exit. Please note that this is unrelated to our hotel and does not reflect the services we aim to provide. We hope you’ll consider staying with us again, as we are committed to providing the best possible experience for all our guests. Thank you for choosing to stay with us. We look forward to welcoming you back! Warm regards, Sharad Puri Senior Vice President & General Manager The Leela Palace Jaipur

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KL 5 months ago on Google

Stunning property outside of Jaipur. If you want to go into the main part of the city, it is a good 25+ minute drive so be prepared, though it’s nice to be in a peaceful area outside of the busy city. Staff can give recs of where to go if you’re a tourist Service in the hotel was wonderful, rooms were extremely comfortable with room service done daily. Breakfast was fresh and tasty each day, nice selection of Indian food and other options. Room service dining wasn’t as great especially for the prices quoted, don’t recommend (Think I had to pay 3000 rupees for ice cream and 2 rasmalai desserts that tasted terrible). The Mohan Mahal restaurant was just fine, interior was beautiful, food was decent. Having transportation on site made it easy to go from my room to breakfast, etc. with my elderly grandmother. Wanted to really give a huge shoutout to Verbena Das for ensuring a memorable experience and stay. Without her, the stay truly wouldn’t have been as great as it was and Leela Palace is incredibly lucky to have her as a part of their staff! She made sure every detail was perfect and was so professional and kind! Also, shoutout to Thakur, the gentleman who worked breakfast who ensured I had a mango lassi each morning - such amazing attention to detail and such a kind member of the staff. Service: 5

Response from the owner 4 months ago

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the Leela Palace Jaipur. We are delighted to hear that you had a memorable holiday with us. It is a pleasure to hear your kind words about the Palace, the architecture and the services. Your special mention of Verbena and Thakur are heartening to hear. They are also pleased to hear that they could make your stay so special and memorable. Thank you for choosing to stay with us and we look forward to welcoming you back to Leela Palace in the future! Warm regards, Sharad Puri Senior Vice President & General Manager The Leela Palace Jaipu

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Pramod Negi 5 months ago on Google

Our 3-day office event at The Leela Palace Jaipur was an absolutely stellar experience. From the moment we arrived, the hotel staff ensured everything was seamless, making our event not only productive but also incredibly enjoyable. The accommodation was equally impressive. The rooms were luxurious, comfortable, and thoughtfully designed. Service: 5

Response from the owner 5 months ago

Thank You for reviewing us!

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