T
The Brasserie By Hilton Mumbai
a month ago
Dear Mr Vivek, Thank you for sharing your feedback. We regret that your experience did not meet expectations, and we sincerely apologize for the issues you encountered with food quality and service. Your concerns about the buffet variety, temperature of starters, and service delays are important to us, and we will address them with the team to ensure improvements. We’re glad to hear that the pizza/pasta counter was managed well, and we appreciate your recognition of the staff member’s efforts. Your input helps us refine our offerings, and we truly value your support. Best regards, Giles Pereira F&B Head