The Baklava Box

Name: The Baklava Box
Address: 12, CIT Rd, Kolkata, West Bengal, India
Telephone: +918100080740
Price range: $
Rating: 3.5

516 votes

#1671 of 3287 restaurants with desserts in Kolkata

Turkish, Indian, Vegetarian options

Open now 10AM - 10PM

$$$$ Price range per person INR 150

12, CIT Rd

Kolkata, West Bengal, India

Phoolbagan

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Dishes of Indian and Turkish cuisines can be ordered at The Baklava Box. Food delivery is an important advantage of this place. Try nicely cooked turkey, rolls and filet américain. At this spot, clients can order tasty baklava and good biscuits.

The appealing staff works hard, stays positive and makes this place wonderful. The Baklava Box is remarkable for its fine service. Prices here are reported to be fair. From the visitors' viewpoint, the atmosphere is enjoyable. But this place hasn't achieved a high rating from Google users.

Frequently mentioned in reviews

authentic Turkish sweets

with 53kgs of cashew kunafa

for gifting purpose

diwali

coated Dry Fruits

purchase

filled with chopped nuts

almond

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Ratings of The Baklava Box

Zomato

(3.5/5)

Google

(3.5/5)

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Visitors' reviews on The Baklava Box

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Vikram Gujral 29 days ago on Google

This is Garbage at its Best. World's most expensive garbage. I ordered hazelnut fudge kunafa from cred, on 9.05.2025, received an email that product will be delivered within 9-10 days. Thereafter no response from anyone. Received the product on 25.05.2025 when I had completely forgotten that I had ordered it. When I opened the box it's dry, tattered to pieces cooking choclate and sugar with some golden sewai. I don't understand how is kunafa, it's some hard to bite choclate with few hazelnuts on it and some sewai. I don't know how is it kunafa no phyllo dough no milk no cheese. It's just garbage

Response from the owner 29 days ago

We are so sorry for the same sir, We don't use phyllo in the fudge, and the spread is of Hazelnut, whole pieces are used less. The price paid by you was 99 rs only including shipping, we can refund the same. It was a sampling box so smaller in size. And its mentioned in website orders can take upto 10-15 working days.

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Hussain Mir 2 months ago on Google

Extremely Disappointed with The Baklava Box – Poor Service & False Promises I placed an order with The Baklava Box on 9th March 2025, expecting it well in time for the Eid festival, as they promised delivery before Eid. Unfortunately, what followed was a month-long nightmare. I finally received the order on 11th April 2025—long after Eid was over. Throughout this period, the customer support was absolutely pathetic. I tried reaching out multiple times via WhatsApp, but there was no response. I even called them directly—no one picked up, and my emails went unanswered as well. It felt like they were deliberately avoiding all communication. To make matters worse, they sent me a total of three different tracking numbers, and each one showed 'pickup cancelled by seller'. This just added to the confusion and frustration. They made a promise, took the order, and then failed miserably to deliver both the product on time and even basic customer service. This was supposed to be a special treat for Eid, but instead, it turned into a complete letdown. I would not recommend The Baklava Box to anyone who values timely delivery and respectful customer service. Think twice before ordering.

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Marina Fernandes 2 years ago on Restaurant Guru

These people are big scamsters. You order from them, the delivery does not go through because apparently according to the courier, the sweets were devoured by rats ( it happens). When you ask for a refund, they promise you another box by some super duper courier which does not pan out. When the replacement box does not arrive, they say they will refund your money within 3-5 days but more than a month later from the first order, you neither see your box nor your money. DO NOT ORDER FROM THESE PEOPLE.

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