Poetry by Love and Cheesecake

Hi Annette, I’m truly sorry to hear about the mix-up with your order and the disappointment it’s caused. We understand how important it is for you to receive the correct items, especially when it comes to our Nutella Cold Cheesecake, Salted Caramel Baked Cheesecake, and Chocolate Meltdown Cheesecake. Please know that we are actively reviewing our processes to prevent similar mistakes in the future. We would like to make this right by offering you a full refund and ensuring your intended items are sent promptly. Your satisfaction is our priority. Please reach out to us on 9819935135/[email protected] We look forward to serving you soon. Regards, Team Poetry By Love & Cheesecake

Hi sanyukta, I’m truly sorry to hear that your experience with our Lotus biscoff cheesecake did not meet your expectations. We strive for consistency and quality, and it seems we fell short this time. Please know that we take your feedback seriously, and we’ll investigate this matter to ensure our desserts are crafted with the flavors we promise. Please reach out to us on 9819935135/[email protected] We look forward to serving you soon. Regards, Team Poetry By Love & Cheesecake