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Response from the owner
3 months ago
We are accepting your complaints and all it happened due to lack of enough staff. In hotel field it is usual that there will be enough staff when there is no business. The staff will take leave or stop to work only when there is rush. From 20 december we were running the hotel with threestaff less than enough. Then the work pressure makes pressurised those who are in duty and it will be at maximum level when they not getting time to have their food. Any how we apologise you for any discomfort you felt