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Response from the owner
2 months ago
Dear Rocky Sk,I'm deeply sorry to hear that you had a very bad experience at our restaurant. I can imagine how frustrating it must be to have a negative encounter, and I want to assure you that we're taking your feedback seriously.I'd like to understand more about what went wrong during your visit. Could you please share the details with me over the phone? Our dedicated customer service team is available to listen to your concerns and work towards a resolution. You can reach us at 03220 450 302, and we'll do our best to resolve the issue right away.Once again, I apologize for the poor experience, and I appreciate you taking the time to share your feedback. We value your input and will use it to improve our services.Warm Regards,Team Swad Restaurant