SVS FOOD

Name: SVS FOOD
Address: Rewa Rd, in front of gold palace jewellers, Satna, Madhya Pradesh, India
Telephone: +917869717041
Price range: $
Rating: 3.9

804 votes

#2 of 52 vegetarian restaurants in Satna

Vegetarian, Pizza, Fast food

$$$$ Price range per person INR 1 - INR 200

Rewa Rd, in front of gold palace jewellers

Satna, Madhya Pradesh, India

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If you have never tasted Vegetarian cuisine, you should reserve a table at this restaurant. But SVS FOOD hasn't achieved a high rating from Google users.

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Ratings of SVS FOOD

Google

(3.9/5)

803

Facebook

(5/5)

Visitors' reviews on SVS FOOD

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Pankaj Shukla a month ago on Google

Visited Sis Food, Satna and ordered a beverage called “Mango Mountain”, expecting a refreshing mango-based drink, especially for my two kids who were eagerly waiting for it. But to our shock, it was nothing more than a sweet lemonade with absolutely no mango flavour. The product name is highly misleading and deceptive. My kids were so disappointed after tasting it that they refused to drink it at all. It was frustrating to see their excitement turn into disappointment because of such dishonest naming. When we contacted the outlet to express our concern, the staff behaved rudely and gave an unsatisfactory response, showing no interest in addressing customer feedback. Their arrogant attitude was more disappointing than the product itself. Using flashy names to sell basic items and ignoring customer concerns is a bad practice. I urge the management to reconsider how they present their products and teach their staff how to communicate respectfully. Very bad experience. Not recommended at all.

Response from the owner a month ago

Hey Pankaj Shukla, I am deeply sorry to hear that your experience at Sis Food, Satna was marred by the disappointing taste of our Mango Mountain beverage. I understand how excited your kids were to try it, and it's heartbreaking to see their expectations not met. I want to assure you that we take your feedback extremely seriously, and I'm truly sorry that our staff didn't handle your concern with the respect and care it deserved. We will address this issue immediately, and our team will receive additional training on providing excellent customer service. Regarding the product, I want to apologize for the misleading name. We understand that our Mango Mountain should have lived up to its promise, and we will revisit our product naming strategy to ensure it accurately reflects the taste and quality of our drinks. Please do share your contact number 078697 17041 with me, and I will personally look into this matter and ensure that your problem is resolved right away. Your feedback is invaluable, and we appreciate your honesty. Warm Regards, Team SVS FOOD

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abhishek tripathi a month ago on Google

Nice option for quick bites.... proces are reasonable and service is fast. It's mostly self service... restaurant at the ground floor and they have dining space at first floor accessible through stairs. Self order kiosk is also available at first floor to order and pay online. Food: 4 Service: 4 Atmosphere: 3

Response from the owner a month ago

Hey Abhishek ji! We're thrilled to hear that you enjoyed your quick bite at SVS FOOD and found our processes reasonable and service fast! We're glad you appreciated the convenience of our self-service options, including the self-order kiosk at the first floor, which allows you to order and pay online. We're also happy to hear that you liked the fact that we have a dining space at the first floor, accessible through stairs. We strive to provide a comfortable and convenient dining experience for all our customers. Thank you for taking the time to share your positive feedback with us, Abhishek ji! We're grateful for customers like you who appreciate our efforts to make dining a delightful experience. Warm Regards, Team SVS FOOD

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