Sugar Teddy

Hello Aakriti,I'm so sorry to hear that your experience at our coffee shop was disappointing. I want to start by acknowledging your frustration and apologizing for the subpar service and quality of food you received.I'm particularly concerned to hear that your order didn't meet your expectations, especially the lack of ice cream in your chocolate shake. That's not the level of quality we strive to provide, and I'm truly sorry for the inconvenience.Additionally, I'm sorry to hear that the food smell was lingering due to the lack of air conditioning. We understand the importance of maintaining a comfortable environment for our customers, and we fell short in this regard.I want to assure you that we take your feedback seriously and will take immediate action to address the issues you've raised. I'd like to request more information about your experience so we can better understand what went wrong. Please feel free to call us at 077962 77972, and we'll do our best to resolve the issue right away.Once again, I apologize for the poor experience you had at our coffee shop. We value your feedback and would like the opportunity to make it right. Thank you for bringing this to our attention.Warm Regards,Team Sugar Teddy

Hello Akmal Alam ji, we're thrilled to hear that you enjoyed our food and service! We look forward to serving you again soon. Warm Regards, Team Sugar Teddy.