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Response from the owner
22 days ago
Hey Muskan, Thank you for taking the time to share your feedback about your recent visit to Sufna Cafe Rohtak. I'm so sorry to hear that your experience didn't quite meet your expectations. I'm particularly disappointed to hear that the service and food quality didn't live up to our usual standards. I want to assure you that we take all feedback seriously and are committed to providing the best possible experience for our customers. Regarding your order, I apologize for the mistake. It's unacceptable that we served you a different dish than what you ordered. I want to make it right and ensure that you receive the quality and service you deserve. If you could please share more details about your visit, including the date and time, with our customer care team at 080532 79588, we'll do our best to resolve the issue right away. Your feedback is invaluable to us, and I'm committed to making things right. Once again, I apologize for the inconvenience and disappointment caused. Your satisfaction is our top priority, and I'm looking forward to serving you better in the future. Warm Regards, Team Sufna Cafe Rohtak - Best Cafe In Rohtak