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Blue Tokai Coffee Roasters
14 days ago
Hi! We sincerely apologize for this kind of experience you had with your recent order. We have several checks throughout our production and assembly process to prevent such issues, as maintaining high-quality standards is our top priority. Our ingredients undergo strict sorting and cleaning procedures, following rigorous hygiene protocols. However, we will investigate what went wrong in this instance and ensure it doesn't happen again. Please help us with an image of the same if possible. Please share more details and your contact number via this form: https://rlink.in/xkh8 so we can get back to you.