Sterling Lonavala

Name: Sterling Lonavala
Address: 107, Old Mumbai - Pune Hwy, opp. Valvan Dam, Lonavala, Maharashtra, India
Telephone: +917969792038
Rating: 3.7

Temporarily closed

3311 votes

#267 of 684 restaurants in Lonavala

107, Old Mumbai - Pune Hwy, opp. Valvan Dam

Lonavala, Maharashtra, India

All photos Interior Exterior Food

Add a photo

46 photos

Check out how Sterling Lonavala looks inside

Take a seat at one of the tables at Sterling Lonavala

Add a photo

Add your opinion

Sterling Lonavala is famous for its great service and friendly staff, that is always ready to help you. But this place is not highly estimated by Google users who provided it a below average rating.

Frequently mentioned in reviews

breakfast dinner great service friendly staff

coffee

Ratings of Sterling Lonavala

Google

(3.7/5)

3311

Visitors' reviews on Sterling Lonavala

/ 137

Search visitors’ reviews

Add your review

Request content removal

Aman Saurav 4 months ago on Google

One of the worst experiences I have had with sterling resorts. The resort is old and dilapidated without proper maintenance. We had visited during weekdays. The staff and the service was abysmal. The lift is also old and felt shaky. The hotels seemed like a haunted house super quiet, only disturbed by the noise of the vehicles on the highway close by. Would never recommend anyone visit this hotel. Also there are basically no good views to wake up to, one side faces the road and the other side faces fallow land. Service: 1

Response from the owner 2 months ago

Dear Aman,Thank you for sharing your feedback. We're truly sorry to hear about your experience and the concerns you've raised regarding the condition of the resort and the service you received. It’s important to us to provide a welcoming and comfortable environment for all guests. Your comments regarding the maintenance and the atmosphere will be taken into serious consideration as we strive to improve. Thank you for bringing these issues to our attention.Sincerely, The Sterling Holidays Team

Show replies (1)

Request content removal

Mohini Bhojane 4 months ago on Google

My first visit to this hotel on business trip . The staff service & hospitality is fantastic I have felt very welcome here .every member of staff I have met has been every accommodating & pleasant even with my for non spicy foods. The hotel is very clean food is brilliant. I love it here . Service: 5

Response from the owner 2 months ago

Dear Mohini,Thank you for sharing your positive experience! It’s wonderful to hear that you felt welcomed and appreciated the hospitality and service from our staff. We're also glad you enjoyed the cleanliness and the food offerings. We look forward to welcoming you back on your next visit!Sincerely, The Sterling Holidays Team

Show replies (1)

Request content removal

Murali Krishna I a year ago on Google

Spacious rooms and maintenance is excellent. Restaurant is hygiene and food is delicious. Kudos to chef Mr. Devendar and restaurant supporting staff. My kids a lot during stay at Sterling Lonavala. Spent a lot of time at Gaming zone. Rooms: 5 Service: 5 Location: 4 Hotel highlights: Luxury, Kid-friendly

Response from the owner a year ago

Dear Murali, Thank you for your wonderful feedback! We are glad to hear that you enjoyed our spacious rooms, excellent maintenance, hygienic restaurant, and delicious food. …Dear Murali, Thank you for your wonderful feedback! We are glad to hear that you enjoyed our spacious rooms, excellent maintenance, hygienic restaurant, and delicious food. We will definitely pass your appreciation to Chef Mr. Devendar and the restaurant supporting staff. It's heartwarming to know that your kids had a great time at Sterling Lonavala, especially at the Gaming zone. We look forward to welcoming you back soon for another memorable stay! Sincerely, The Sterling Holidays TeamMore

Show replies (1)

All reviews