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Response from the owner
a month ago
Dear Sai Krishna Kandregula, We are extremely sorry to hear about your disappointing experience at our restaurant. Providing quality service and delicious food is of utmost importance to us, and we apologize for falling short during your visit. Your feedback regarding the long waiting period, food quality, and manager's behavior is deeply concerning. We assure you that we are taking your comments seriously and will address these issues internally to prevent a recurrence. We truly value your feedback as it helps us improve our services and ensure a better experience for all our customers. We would like to make it right and invite you back to show you the exceptional service and food quality that we are known for. Please contact us at 8099466653 or email us at [email protected] to discuss this further. Once again, we apologize for your negative experience and appreciate your feedback. Warm regards, Smaaash Hyderabad