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Response from the owner
28 days ago
Hi Tanvi, I'm so sorry to hear that your experience at Sips N Bites was marred by our staff's behavior. We take pride in providing exceptional service, and it's clear that we fell short of that standard in your case. I want to assure you that we're taking your feedback extremely seriously and are investigating the matter further. I understand that waiting for an extended period for your order to arrive is unacceptable, and I apologize for the inconvenience this caused. We're working to improve our efficiency and ensure that our staff is providing the level of service our customers deserve. I'd like to make things right and would appreciate it if you could share more details about your experience with me. Please feel free to call me at 9067118800, and I'll do my best to resolve the issue right away. Once again, I apologize for the poor service you received, and I hope you'll give us another chance to show you the level of hospitality and service you expect from us. Warm Regards, Team Sips N Bites