The Silver spoon

Thank you

Dear Valued Customer, Thank you for taking the time to share your feedback with us, even while you are traveling. We are incredibly sorry to hear about your recent experience and the unacceptable quality of the fried Chicken you ordered . First and foremost, please accept our sincere apologies. As a loyal customer who regularly enjoys our french fries, mojito, and loaded fries, your disappointment is taken very seriously. The fact that this was the "worst dish you've ever received" is a major concern, and we understand why you are fuming and why your trust has been shaken. You are absolutely right—the food business is not a joke, and we failed to deliver the quality you expect and deserve. We are immediately investigating this incident with our kitchen and quality control teams to understand exactly where the process broke down. We value your patronage and are committed to earning back your confidence. We hope you will give us another opportunity to show you that this was an isolated incident and that our standard of food is the high quality you've enjoyed previously. We wish you safe travels. Sincerely, Team Silver Spoon