Shisha Cafe

The accusation that Mehdi (Founder -Shisha Cafe) was drunk already makes the rest of your claims irrelevant and untrustworthy. Mehdi is someone well known to our patrons and staff for his discipline—he does not consume alcohol, smoke, or eat non-vegetarian food. Additionally, when the policy was explained to you, you responded with foul language and disrespected Mehdi, who is an elderly gentleman.Such a baseless statement not only damages the integrity of an individual without proof but also reflects more on your frustration than any actual experience.Now, to clarify the matter: The entry you referred to has been a long standing policy of Shisha for over two decades only on days when there's a live performance (usually weekends). It’s similar to attending any live concert or performance—these events are curated experiences, separate from regular dining.Your booking through Zomato or any third-party app covers the dining reservation only. Entry to a live music event is distinct and subject to a separate charge.Despite this, our team still tried to accommodate you by offering a 50% discount on the entry fee—something we do not typically extend, but did so in good faith to avoid your evening being affected by a misunderstanding.We understand your frustration, but misrepresenting facts and making false allegations is unfair—to both the venue and the individuals who work hard to maintain a standard of experience.We stand by our team and our long-standing transparent practices.— Team Shisha Café