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Response from the owner
3 months ago
Dear Kundan Kumar, Thank you for sharing your feedback, and we sincerely apologize for the experience you had during your friend's anniversary celebration. We are truly sorry that the food, service, and overall experience did not meet your expectations. We take your concerns seriously and will address the issues you mentioned, such as cleanliness, food availability, and timely service, with our team. We strive to provide the best experience, and your feedback will help us improve. We would appreciate the opportunity to make things right and hope you’ll consider giving us another chance in the future. Best regards, Shantilal's Foods Team