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Response from the owner
a month ago
Dear Shiva Kumar Devan, Thank you for your feedback. We are deeply sorry to learn that your recent visit on Friday night did not meet your expectations. While we are glad that you enjoyed the food, we apologize for the slow service you experienced. We assure you that your experience is not reflective of our usual standards, and we are taking your feedback very seriously. We will be addressing this issue with our team to ensure that we improve our service speed. We hope you give us another opportunity to serve you better in the future. Warm regards, Team Purple Haze Mysuru