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Response from the owner
2 months ago
Hello Mr. Imtiyaz ji, We are deeply sorry to hear that your team lunch experience at Saucier Restaurant Banquet & Best Party Hall Airoli was disappointing and subpar. We understand that you had taken the time to call us in advance to discuss your menu and arrangements, and we fell short of your expectations. We want to apologize specifically for the stale and unappetizing food, inadequate seating arrangement, and poor condition of the chairs and condiments. It's unacceptable that we did not meet our usual standards of quality and service. We would like to make things right and invite you to share more details about your experience with us. Please feel free to call us on 097733 44755, and we will ensure that your concerns are addressed immediately. We value your feedback and would like to learn from our mistakes to improve our services. Once again, we apologize for the inconvenience and distress caused. We hope to have the opportunity to serve you better in the future. Warm Regards, Team Saucier Restaurant Banquet & Best Party Hall Airoli