Saucier Restaurant Banquet & Best Party Hall Airoli

Hello Mr. Desale, We're sorry to hear about your disappointing experience at our restaurant. We apologize for the inconvenience caused during your friend's son's first birthday celebration. We understand that the non-functional air conditioning made the environment uncomfortable for all the guests, including children. We sincerely apologize for this inconvenience. Please know that this is not indicative of the high standards of service we strive to provide. Regarding the change of venue from the terrace to the same floor, we apologize for the miscommunication. We understand that this was a letdown and upset all the guests. We should have better communicated the change in plans and we apologize for any inconvenience caused. We appreciate your feedback regarding the level of hospitality. We take your comments seriously and will address this issue with our staff to ensure such incidents are not repeated in the future. We assure you that we value our customers' experiences and we would like to make it right for you. Could you please share the details of your experience on our contact number 097733 44755? We would like to discuss this matter personally with you and resolve any concerns you may have. Again, we apologize for the unpleasant experience you had and appreciate your honest feedback. We hope you will give us another chance to provide you with a better experience in the future. Warm Regards, Team Saucier Restaurant Banquet & Best Party Hall Airoli. ️

Hello Sir/Mam Rupesh ji, Thank you so much for your wonderful review! We're thrilled to hear that you and your guests enjoyed every course of your birthday celebration— from the starter to the delicious ice cream dessert. It’s heartwarming to know that our food received such glowing praise, especially on such a special occasion. We’re delighted that the variety and quality of our menu met your expectations, and we truly appreciate your kind words about our staff. It’s always rewarding to know that our team contributes to making events memorable. Thank you for taking the time to share your experience and for highly recommending us. We hope to have the pleasure of serving you again soon! Please feel free to reach out with any future feedback or requests. Warm Regards, Team Saucier Restaurant Banquet & Best Party Hall Airoli