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Response from the owner
a month ago
Dear Dr. Jyotinder Pal Singh,Thank you for your valuable feedback. We sincerely apologize that the Nutella chocolate cake did not meet your expectations. This is certainly not the experience we want our customers to have.As a gesture of goodwill, we would love to offer you a complimentary tasting or replacement on your next visit, so we can serve you the way we truly intend. Your feedback has been shared with our kitchen team for improvement.Please feel free to connect with us directly—we’d be happy to personally take care of your next order.Team Sartaj Bakers