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Response from the owner
a month ago
Dear Mr. Yogesh, Thank you for sharing your concern with us. We truly understand how the information about the minimum spend, communicated on the morning of 31st December, may have come as a surprise, and we sincerely apologize for any inconvenience caused. Please allow us to clarify that the minimum spend of ₹20,000 per table is a standard hotel policy for New Year’s Eve, applicable to all reservations for that evening due to the special arrangements, extended services, and overall festive experience offered on this occasion. Unfortunately, this policy is set at the hotel level, and we are unable to make individual exceptions. That said, we genuinely value your interest in dining with us and would be grateful for the opportunity to host you. Our team is fully committed to ensuring a memorable evening with excellent food, attentive service, and a warm atmosphere, making your New Year’s celebration truly enjoyable and worth the experience. We hope you will kindly give us a chance to serve you and create a wonderful start to the New Year. Please feel free to reach out if you need any further clarification—we’re always happy to assist. Warm regards, Karan Veer Singh Food and Beverage Manager
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