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Response from the owner
3 months ago
Dear Mr Bahir, Thank you for taking the time to share your feedback. Please accept our sincere apologies for falling short of your expectations regarding our food and service. This certainly does not reflect the high standards we strive to maintain. We are currently investigating the matter internally to ensure immediate corrective actions are taken, guaranteeing a seamless experience next time. To better understand your experience and prevent this from happening again, we would appreciate the opportunity to connect with you personally. If you are comfortable doing so, please share your contact details with us here. Alternatively, you can reach out directly to our management team at your convenience. You can contact our Corporate Customer Care Manager - Paragon Group at +91 8137887771, or General Manager at +91 9946467670. We genuinely value your patronage and look forward to the opportunity to win back your trust. Warm regards, The Management Team