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The key aspect of this restaurant is the Indian cuisine. Good fried chicken will impress you at the first bite. It's a pleasant experience to order perfectly cooked payasam.
The success of Salem Mangalam would be impossible without the courteous waitstaff. Cool service is something that people highlight in their comments.
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Visitors' reviews on Salem Mangalam
/ 12
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Indian
No info on opening hours
$$$$
Price range per person INR 300
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Address
2, Marudhypandiyan Road, Chennai, Tamil Nadu, India
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However, this is not to praise. In fact, its just the opposite. I've generally thought that most hotels reach a great point and then fall to gain a bad reputation. Well, I was proved wrong here. Salem Mangalam opened its doors a few months ago and its still empty most of the times, but yet, the waiters and management have got a super high attitude. Last night, me and my sister took a cousin of ours just to show her the 'Salem' taste. And imagine our surprise when we order for an Essence Dosa ( a dosa with chicken gravy lathered on in between ) but actually got the same dosa with plain old Masala Sambhar. For those who don't know what the Essence gravy is, it a chicken and mutton stew based gravy with an extra level of spice and a few chicken pieces to add to the flavour. It is in fact, one of the most original and authentic tastes of Salem. The minute we saw it, we found it wasn't essence gravy and when we asked the waiter, he initially tried fighting us that it was essence. After some persistence, he went to speak to the manager. And oh my god, it was so sickening to hear them comment and laugh about you so loudly. If they were gonna do that, they should've atleast got a manager room somewhere else, not adjoining the seating area. Totally disgusting. Anyway, listen to what happened next. The waiter and the manager actually had the audacity to concoct a story that the Masala Sambhar was an 'Independence Day Special'. Now please, correct me if I'm wrong, but which hotel gives a vegetarian substitute to a non-vegetarian gravy; and how many restaurants serve such specials without consulting with the customer. And honestly, had they apologized, I would've just let the issue pass; but lying that too with such an attitude and rudeness, it reached a whole new level of cheapness and disgust. What continued was equally worse! I told them that if it was a special, then good, but might I have the essence gravy? (which on previous visits they serve as an accompaniment; and is done at Salem). I kinda knew that they wouldn't have it and U was right. Seriously, if you people don't have a dish, then tell it to the customer and for Gods sake, don't lie especially with such an attitude. We made the waiter bill us for the remaining food and we left, but not before the waiter nearly threw the bill at our face. I would've given a minus rating if I had the option. Would never set foot in this godforsaken place again.