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Based on the guests' opinions, the staff can be professional. A lot of visitors highlight that the service is satisfying. The atmosphere is homey, as people find it. This restaurant is rated on Google 4 by its guests.
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Visitors' reviews on Surbhi Garden
/ 13
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Adil Moledina
6 months ago on Google
Nice Food: 5 Service: 5 Atmosphere: 5
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Neeta Soni
11 months ago on Google
I'm from Mumbai and today I'm visit mundra and I'm go to surbhi for dinner but i facing very bad experience in hotel surbhi manager also not good I'm requesting to surbhi owner change the full staff Food: 2 Service: 1 Atmosphere: 1
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Response from the owner
10 months ago
Dear Ms. Soni, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. However, we would like to clarify that our restaurant’s policy on outside food is in place to ensure the best dining experience for all our guests. We take all feedback seriously and are committed to providing excellent service. We have reviewed the situation and the associated CCTV footage to ensure our staff handled it professionally. We are confident that our team followed the correct procedures and adhered to our established policies. If there was any misunderstanding or if you have additional concerns, we would appreciate the opportunity to discuss them further. Please feel free to contact us directly so we can address any issues you encountered.
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Perfect Operations
11 months ago on Google
Place is good also food is good but staff & manager not good Food: 3 Service: 1 Atmosphere: 1
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Response from the owner
10 months ago
Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you found our food and the overall place to your satisfaction. However, we are sorry to learn that you had concerns regarding our staff and service. Our team strives to provide excellent service and a positive experience for all our guests. We take all feedback seriously and have reviewed the situation, including the associated CCTV footage, to ensure our staff handled the situation professionally and in accordance with our policies. If there was any misunderstanding or if you have additional concerns, we would appreciate the opportunity to discuss them further. Please feel free to reach out to us directly so we can address any issues you encountered. Thank you for your understanding and for bringing this to our attention.
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Address
Plot No. 1 to 6, Shraddha complex, Adani colony road near zero point, nana kapaya, Mundra, Gujarat, India
Features
Delivery
Outdoor seating
Takeaway
Wheelchair accessible
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