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Response from the owner
a month ago
Dear Guest, We are sorry to you for having a bad experience with our service. We have checked our guest register entries and didn't find your name in our database. Kindly please mention your date of check in and room number so that we can be sure about your concern. We have not received yet any such complaints from customer side. Our service members are always available at hotel reception at any time so that you can opt for any room service. We treasure your comments and shall take your observations positively to move forward. Warm Regards Manager Safa Residency