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Response from the owner
a month ago
Dear Valued Guest,Greetings!Thank you for sharing your feedback with us. On behalf of our entire staff at Hotel Vivera Grande, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations. We promise that upon your next visit we will exceed your expectations.Kind Regards,Maruthu Rajan.C General ManagerHand phone:7402 8402 01