This Bakery is an absolute disaster, and it's all down to the owner (his head is full of grey hair if one wants to know!), who treats customers like dirt under his shoe. If you're an outsider or someone who doesn't frequent his shop, consider yourself persona non grata—he's got a heart of stone and makes it crystal clear that you're not welcome. This place isn't just bad; it's a glaring example of how not to run a business, with horrible food and zero dignity from the top. - Arrogance and Rudeness: The owner acts like he's king of the castle, barking orders and dismissing anyone who dares to ask a simple question. He expected the customer (who does not buy things), as an outsider, to just turn tail and leave without even browsing—it's like he has a chip on his shoulder the size of a boulder. His lack of empathy is shocking; he doesn't care about your needs or preferences, making every interaction feel like a personal affront. It's not just poor customer service; it's outright hostility that adds insult to injury. - Lack of Empathy and Inclusivity: He has zero tolerance for anyone who isn't a regular, practically shooing away potential customers as if they're trespassers. It felt like the customer was intruding on his personal kingdom, and his cold, dismissive attitude made it clear that outsiders should "go away" or face his wrath. It's as if he believes the world revolves around his loyal patrons, leaving the rest of us in the dust. - Horrible Quality: The food here is downright inedible—stale pastries that taste like they've been sitting out for days, and baked goods that are more cardboard than delicious. It's a bitter pill to swallow when you expect something fresh and get utter disappointment instead. - Unhygienic Practices: Even worse, the owner doesn't bother cleaning his hands while handling the food, which is not only disgusting but also a health hazard. We watched in horror as he touched raw ingredients and then packaged items without so much as a wash, like he's playing fast and loose with food safety. This level of negligence is unforgivable and could make you sick—talk about adding insult to injury! In summary, Ruby Bakery is a train wreck of a place, solely because of the owner's arrogant, rude demeanor and complete lack of dignity. He speaks to people like they're beneath him, with no regard for basic manners or empathy, making it impossible to recommend this spot to anyone. Steer clear if you value your time, money, and health—it's not worth the headache. Food: 1 Service: 1 Atmosphere: 1 Service: Takeaway Meal type: Other Price per person: ₹200–400 Recommendation for vegetarians: Would not recommend Parking space: Difficult to find parking