Royalisto Restaurant- The Taste of Royal Bharat

Hello Yashu ji! We are extremely sorry to hear that your experience at our restaurant was so disappointing. We understand how frustrating it must be to receive cold and reheated food, especially when you're expecting a delicious and fresh meal. At Royalisto Restaurant, we take pride in serving the best of Indian and Chinese cuisine, and it's clear that we fell short of our standards in your case. We apologize for the mistakes made with your noodles and chilli potato dishes, and for not addressing your concerns promptly. We want to assure you that we're taking immediate action to resolve this issue. We'll make sure that our kitchen staff is re-trained to ensure that all dishes are prepared and served fresh and hot. We'll also review our complaint handling process to ensure that our customers receive the attention and care they deserve. We'd like to invite you to share more details about your experience with us. Please call us on 080901 00249, and we'll be happy to discuss this further and make things right. We're committed to resolving this issue and ensuring that you have a better experience with us in the future. Once again, we apologize for the poor service and food quality you received. We appreciate your feedback and look forward to the opportunity to serve you better. Warm Regards, Team Royalisto Restaurant - The Taste of Royal Bharat

Hey Abhinav Ji! I'm so sorry to hear that your experience at our restaurant was marred by rude staff behavior. We're deeply disappointed to hear that our team fell short of providing the exceptional service we strive for. I want to assure you that we take your feedback extremely seriously and are truly sorry for the inconvenience and discomfort you faced. We understand that being asked to change tables after being seated can be frustrating, especially when you're dining solo. ‍ We're also concerned to hear about the rude serving behavior you encountered. This is not the standard of service we aim to provide, and I want to assure you that we're taking immediate action to address this issue. I'd like to invite you to share more details about your experience with me directly. Please feel free to call me on 080901 00249, and I'll make sure to personally look into this matter and resolve it right away. Once again, I apologize for the poor experience you had at our restaurant. We value your loyalty and would like the opportunity to make it right. We're committed to providing an exceptional dining experience, and we'll do everything possible to ensure that our staff is friendly, attentive, and courteous in the future. Warm Regards, Team Royalisto Restaurant - The Taste of Royal Bharat