The success of this restaurant wouldn't be possible without the professional staff. Cool service is something that guests highlight in their reviews. The atmosphere is lovely, as visitors find it. Roots scored 4.2 in the Google rating system.
Review: Worst Food and Terrible Service - Overpriced Octopus and Rude Waitress/Manager My recent dining experience at this restaurant was nothing short of a disaster. Not only was the food disappointing, but the attitude of the waitress, who also seemed to be managing the place, was appalling. The octopus dish, priced at ₹400, was a complete letdown. The portion size was ridiculously small, and the octopus itself was overcooked, rubbery, and flavorless. It felt like a blatant waste of money. However, what made the experience even worse was the attitude of the waitress/manager. When I politely expressed my concerns about the portion size and quality of the dish, she responded with defensiveness and rudeness. Instead of addressing the issue or offering a solution, she dismissively said, "This is how we serve it," and walked away. Her lack of professionalism and complete disregard for customer satisfaction was shocking. She seemed more interested in arguing than ensuring a positive dining experience. The combination of overpriced, poorly prepared food and the worst attitude from the staff made this one of the most unpleasant meals I’ve ever had. I would strongly advise against visiting this restaurant unless you enjoy wasting money and being treated poorly. **Rating: 0/10** **Not recommended at all.**. Food: 1 Service: 1 Atmosphere: 1