Rocket Pizza Co.

Thank you so much for taking the time to share your honest feedback with us. We're truly sorry to hear that your experience with us has felt inconsistent at times, and even more so that you felt unheard when you tried to express your concerns. Please know that your words mean a lot to us — especially coming from someone who has supported us regularly and explored so much of our menu. Your feedback is not only important to us, but also deeply valued. We sincerely apologize if any of our responses came across as dismissive or disrespectful in any way — that was never our intention, and we genuinely regret making you feel that way. Consistency and respect are core values for us, and your comments remind us of the areas we need to improve. We take this as constructive feedback and a valuable opportunity to grow and serve you better. Our team will be reviewing this carefully to ensure every guest receives the same great taste and warmth, every single time. We’d love the chance to make it up to you. Please feel free to reach out directly or share any specific suggestions — we’re always listening and learning. Thank you again for being a loyal part of our journey. We truly hope to welcome you back soon with a better and more consistent experience. Warm Regards, Team Rocket