Ribbons and Balloons - The Cake Shop

Name: Ribbons and Balloons - The Cake Shop
Address: no 4,shop 5, mercury tower plot, sector 6, Mulund - Airoli Rd, Navi Mumbai, Maharashtra, India
Telephone: +919322267676
Price range: $$
Rating: 4.1

279 votes

#110 of 1161 restaurants with desserts in Navi Mumbai

Fast food, Dessert, Vegetarian options

$$$$ Price range per person INR 400 - INR 600

Ribbons and Balloons - The Cake Shop on map

no 4,shop 5, mercury tower plot, sector 6, Mulund - Airoli Rd

Navi Mumbai, Maharashtra, India

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Offering tasty creamy cakes and good black forest cakes is the unique characteristic of Ribbons & Balloons - The Cake Shop. Food delivery is a big plus of this place. Most visitors state that the staff is friendly. If you want to enjoy spectacular service, you should go to this spot. From the guests' viewpoint, prices are democratic. You may pay your attention to the quiet atmosphere. Google users who visited Ribbons & Balloons - The Cake Shop state that the most suitable rating is 4.3.

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message

celebration

rasmalai

of cakes and pastries

shame

be written

followed

cards

instructions

the base

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Ratings of Ribbons and Balloons - The Cake Shop

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Visitors' reviews on Ribbons and Balloons - The Cake Shop

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Geeta Pasare 6 months ago on Google

We ordered a half kg chocolate truffle cake from Ribbons, sec 6 but they gave us stale cake on birth day, it ruined our celebration. The taste was not good and not fresh, it was not soft at all. They should not cheat customers when they pay you and trust your brand for their celebrations. I would give one star for pathetic service and poor taste. We will not buy next time from here. Very unprofessional. Service: Takeaway Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Dear Geeta Pasare Thank you for sharing your feedback. We are truly sorry that the cake did not meet your expectations and that it negatively affected your birthday celebration. We understand how important these moments are, and we assure you that we will be taking the necessary steps to improve our quality control. Your comments will help us prevent this from happening again in the future. Thanks, Team Ribbons and Balloons

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Rekha Gupta 8 months ago on Google

Pathetic service. I ordered a cake by paying the entire amount as advance, yet the cake was spoilt by writing the name on the cake inspite of on chocolate bar. The person who took the order was not willing to take the order in first place and the day of delivery argued after spoiling the entire cakes look. If they cannot hire a good person for taking orders and delivering the orders they should close the outlet as its spoiling the brand name. Will never recommend this outlet ever again. Food: 4 Service: 1 Atmosphere: 1

Response from the owner 8 months ago

Dear Rekha Gupta We sincerely apologize for your disappointing experience and appreciate you bringing this to our attention. It's unacceptable that you received a cake that did not meet your expectations, and we are truly sorry for the service issues you encountered. Your feedback is invaluable, and we will be addressing your concerns with our team to ensure that we provide better service in the future. Thanks, Team Ribbons and Balloons

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Vinith Nair 8 months ago on Zomato

Did not add the requested note to the cake.

Ribbons and Balloons - The Cake Shop 8 months ago

Dear Vinith NairWe are truly sorry for the missed opportunity to make your occasion special with the personal touch you requested. Please know that your feedback is essential to our improvement, and we're committed to ensuring our customers receive exactly what they order.Thanks, Team Ribbons and Balloons

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