Regenta Resort Vanya Mahal, Luxury Resort in Ranthambore

Dear Sir, Namaste!!! Thank you for sharing your wonderful review about your stay at Regenta Vanya Mahal, Ranthambore! We're thrilled to hear that you had a memorable experience with us. We're glad you appreciated the royal charm and beautiful maintenance of our property, and that our staff's hospitality and quick service made a positive impression. Our team works hard to ensure our guests have a comfortable and enjoyable stay, and it's great to know we succeeded in your case. We're also happy to hear that you enjoyed our food and the peaceful outdoor areas. We're proud of our culinary offerings and serene surroundings, and it's wonderful to know they added to your pleasant stay. Thank you again for your kind words and recommendation! We look forward to welcoming you back to Regenta Vanya Mahal, Ranthambore, soon. Thanks & Regards, Gaurav Joshi Front Office Manager 7230021245

Dear Sir, Namaste!!! We're sorry to hear that your current stay with us hasn't met your expectations, especially with the service issues you've encountered. We apologize for the inconvenience and frustration this has caused, particularly with the needs of your children. We'll address the issues you've mentioned, such as: Proactive service for amenities like AC, toilet exhaust fans, and water refills Improving food service and housekeeping responsiveness Providing complimentary amenities like water bottles, dental kits, and towels Considering kid-friendly amenities and services Your feedback is invaluable, and we'll work to improve our services. We appreciate your honesty and would like to discuss this further to understand what we can do to enhance your stay. Thanks & Regards, Gaurav Joshi front Office manager 7230021245

Dear Ms Archana, Namaste!!! Thank you for sharing your detailed feedback about your stay with us. We apologize for not meeting your expectations, particularly with regards to room size and appliance functionality.We'll take note of your comments about the room condition and work on upgrading our facilities to match our rating. Specifically, we'll look into addressing issues with appliances, such as the refrigerator not working. We're glad you enjoyed the food and appreciated the staff's politeness. However, we understand your point about the staff not going above and beyond, and we'll work on improving our service standards. Regarding housekeeping, we apologize for the oversight with towel replacement and will ensure that our staff prioritizes this in the future. We appreciate your honest feedback and hope to have the opportunity to serve you better in the future. Thanks & Regards, Gm Rrvm