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Response from the owner
a month ago
Dear PRAJEESH PK,Thank you for sharing your feedback. We are truly sorry that your buffet dinner experience did not meet your expectations in terms of taste, variety, and ambience. Your comments are taken seriously and will be shared with our culinary and service teams for immediate review and improvement. We are glad you enjoyed the dessert selection and appreciate you highlighting that. We hope to have the opportunity to welcome you back and offer you a much better experience in the future.Warm regards,Vinod KumarGeneral ManagerHyatt Regency Thrissur