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Response from the owner
19 days ago
Dear Sumit ukey Photography, Thank you for taking the time to share your feedback about your recent dining experience at our hotel. We truly appreciate your in-depth analysis and honest feedback, as it helps us identify areas where we can improve. We are sincerely sorry to hear that your meal did not meet your expectations. It’s disappointing to learn that the food was only average and felt overpriced, and that our staff did not provide the warm and welcoming service we strive for. We understand how important value for money and a positive atmosphere are to an enjoyable visit, and we regret that we fell short in these aspects. Your comparison to nearby restaurants is noted, and we are committed to enhancing our offerings to better compete in terms of taste, service, and pricing. Our team is reviewing your comments to make necessary adjustments, including staff training to ensure every guest feels valued and well-cared for. As you can see from other reviews, our taste, quality and service is what sets us apart and would love the opportunity to welcome you back and provide a much-improved experience. Please feel free to contact us directly at 9644444446 to discuss how we can make your next visit exceptional—perhaps with a special offer. Thank you once again for your input. We hope to see you again soon. Best regards,