Rasa - Four Points By Sheraton

Dear Mr. Mathur,Greetings from Four Points by Sheraton, Vadodara!!!Thank you for dining with us and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during the billing process.We understand your concern regarding the buffet pricing. Please allow us to clarify that our current buffet rate is ₹1199 + 18% GST per person, and this is the standard price for all Zomato bookings. This pricing is also clearly mentioned on the Zomato platform at the time of reservation.We truly regret that this was not communicated to you at the time of your arrival, despite your mention of a Zomato booking. We understand how important transparent communication is, and we will certainly address this with our team to ensure a smoother experience for our future guests.Once again, we apologize for any inconvenience caused and we hope to have the opportunity to welcome you back soon for a more seamless and enjoyable experience.Warm Regards,Kumar AbhishekRestaurant ManagerT +91 265 61610017 F +91 2656160100 M +91 8128651223Four Points by SheratonVadodara 1275, ward no 7, FatehGunj Vadodara 390002, India