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Response from the owner
2 months ago
Hi Aryan,I am deeply sorry to hear about the unacceptable experience you had during your recent visit to Rajwanti Sweets. I want to start by acknowledging your loyalty to our shop over the years, and I'm grateful for the trust you've placed in us. However, I'm shocked and saddened to hear that you found insects inside the sweets you purchased.Please know that the discovery of insects in our products is a serious issue, and I apologize for the distress it has caused. I want to assure you that we take your concerns extremely seriously and are taking immediate action to address the matter.I would like to request you to share the details of your visit, including the date and time, with our customer service team at 098383 25414. This will enable us to investigate the incident further and take necessary steps to prevent such occurrences in the future.Once again, I apologize for the disappointment and distress caused by your experience. Your satisfaction is our top priority, and I assure you that we will do everything possible to resolve this issue and regain your trust.Warm Regards,Team Rajwanti Sweets