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Response from the owner
28 days ago
Dear Neha, Thank you for taking the time to share such detailed feedback. We regret that your visit to Rajathadri Palace did not meet expectations. Your concerns about service quality, attention to dietary requests, and food preparation have been noted seriously. We sincerely apologize for the inconvenience caused and understand your disappointment. This is not the level of hospitality we aim to provide. Your input will be shared with the relevant teams for review and corrective action. We appreciate your candidness—it helps us improve.