RM Fancy Dhosa

Dear Valued Customer,We sincerely apologize for the inconvenience and the disappointing experience you had with us. As a small restaurant, our booking times are based on estimated wait times, which can sometimes vary due to unexpected situations.On Sunday, 13th July 2025, we experienced an unusually high number of guests, far beyond what we anticipated. Unfortunately, we were not fully prepared for this surge, which resulted in delays and a less-than-satisfactory experience for some of our guests—including you. For that, we are truly sorry.We also want to inform you about our name booking facility, available via phone call or message. This allows customers to join the waiting list without having to be physically present. Once your full group arrives at the restaurant, you simply need to inform our staff, and as soon as the next suitable table is available, it will be assigned to you.To improve our service and avoid such issues in the future, we are in the process of expanding our seating capacity and enhancing our internal systems to serve you better.Your feedback is incredibly valuable to us—it helps us grow and improve. We would be delighted to have the chance to welcome you again and provide the experience you truly deserve.Thank you for your understanding and continued support.Warm regards,[Your RM Fancy Dhosa ]