Punjab Grill Lulu Mall

Name: Punjab Grill Lulu Mall
Address: Shop No 9, 2nd Floor, Lulu Mall NH 47, Edappally - Pukkattupady Rd, Ernakulam, Kerala, India
Telephone: +914844863535
Price range: $$$
Rating: 4.4

6127 votes

#22 of 1292 restaurants in Ernakulam

#65 of 4194 restaurants in Kochi

Maybe this place was called Punjab Grill earlier.

Grill, Vegetarian options

$$$$ Price range per person INR 850

Shop No 9, 2nd Floor, Lulu Mall NH 47, Edappally - Pukkattupady Rd

Ernakulam, Kerala, India

Edapally

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After a walk around Amrita School of Medicine, many visitors stop by this restaurant. It's easy to find Punjab Grill Lulu Mall due to its great location. Google users are quite generous with this place: it was rated 4.5 stars.

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Ratings of Punjab Grill Lulu Mall

Zomato

(4.3/5)

1101

Foursquare

Not rated yet

Google

(4.4/5)

4973

Trip

(4.2/5)

Visitors' reviews on Punjab Grill Lulu Mall

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Jasmine Kaur 16 days ago on Google

Recommended only if you want food poisoning. Visited with my child. We arrived with only two other groups of patrons in the restaurant, a couple and a threesome. We had to repeatedly call over staff to take the order. Most items we wanted were not available. We ordered two servings of palak patta chaat and a soya starter. Found a hair the length of a finger hanging from one of the pieces and told the waiter. They took it away with no apology or explanation. Second tray, the fried spinach leaves were soggy. The chutneys tasted off especially the mint one. In the menu, description of the chaat includes edamame which is a premium ingredient and would justify the higher pricing but it was missing. Instead, there were cornflakes which doesn’t cut it. The tawa soya fillet was much too spicy and we had to scrape off the layer of chilli to even try to get it down. Overall, food was not enjoyable. As mentioned by other reviewers, a ‘staff contribution’ was added to the bill without consent or informing. We usually tip cash when we are satisfied with the food and service. This definitely did not deserve it. Now the most important part is my child and I ended up with diarrhea and vomiting some hours later which is still continuing as I write this review. This Punjab Grill meal which was supposed to be an end of week treat was the only thing we had other than home cooked food. Only my husband was spared from the ordeal as he had his meal at home. Neighbours and friends have shared similar experience, some after having the lassi, tandoori chicken or chicken kulcha. Overpriced, poor service and most importantly unhygienic. Will not be visiting and will spread the word. Food: 1 Service: 1

Response from the owner 16 days ago

Hi Jasmine Kaur,We are truly sorry to hear about your experience at our restaurant. We appreciate you bringing these issues to our attention, and we sincerely apologize for the disappointing meal and service you received. The lack of availability of menu items, the quality of the food, and the unexpected addition to the bill are unacceptable. Your feedback will be shared with our team to address these issues internally. We understand the seriousness of your health concerns and we hope for a quick recovery for you and your child. We are committed to upholding the highest standards of hygiene, and we will investigate this matter further to ensure such incidents do not reoccur. Once again, we extend our apologies for the distress caused, and we thank you for your candid feedback.please share your contact number and outlet location with us at [email protected] regards,Team Punjab Grill

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Benilapaul 22 days ago on Zomato

We had a good time when we came in for Dinner

Asia Seven – Sizzling Chinese 22 days ago

Hi Benilapaul,We're thrilled to hear that you had a great time dining with us at Punjab Grill! We strive to provide a memorable experience for all our guests, and we're delighted that you enjoyed your dinner. Thank you for your kind words, and we hope to welcome you back again soon for another wonderful dining experience.Regards,Team Punjab Grill

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Vaisakh Chandran 4 years ago on Google

We tried the Punjab grill lulu mall Kochi first time and the food was great , very tasty and well presentation and the service was excellent also ambience too.. We will visit again.....

Response from the owner 4 years ago

Dear Vaisakh Chandran,Thank You! We're so glad to hear you had an amazing experience! We look forward to hosting you again!

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