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Response from the owner
25 days ago
Hey Sujeet,I'm so sorry to hear that your experience at Praveen Patties Bakers didn't quite meet your expectations. I want to start by acknowledging your feedback and apologizing for the inconvenience caused by the microwave heating method, which resulted in an unevenly cooked patty. I understand how frustrating it must be to receive a soggy patty, and I'm truly sorry for the disappointment.Regarding the lack of water facility, I want to assure you that we take this as a serious concern and will make sure to address it immediately. We value your feedback and would like to make things right. If you could kindly share more details about your visit, including the date and time, with our customer service team on 090450 78253, we'll make sure to resolve the issue right away.Thank you for taking the time to share your review, and we hope to have the opportunity to serve you better in the future.Warm Regards,Team Praveen_Patties_Bakers