You are to find good naan, butter chicken and chicken biryani. The high ratings of this restaurant would be impossible without the gracious staff. Cool service is something that guests highlight in their reviews. Pay democratic prices for eating at Prakriti Multicuisine Restaurant. When you enter this place, you notice the quiet atmosphere. Google users like this place: it was granted 4.2 stars.
Dear Prakriti Multicuisine Team,
I recently celebrated my birthday Dec 27 2023 at your restaurant and wanted to share my thoughts. While there were some good things, there were also a few areas where things could be better.
**What I Liked:**
1. The staff was nice, always smiling, and ready to help.
2. The restaurant was clean, and the atmosphere was good.
3. The snacks and starters were delicious, big thanks to the chef for that.
**Suggestions for Improvement:**
1. **Service Needs Work:**
- The tables had water bottles on them, and it would be better to have clean glasses.
- During my birthday celebration, using existing plates for the cake was a bit odd. Also, we had to ask for spoons after the food was served, which was a bit inconvenient.
- The trolley used for clearing plates felt strange and disrupted the meal.
2. **Customer-Friendly Approach:**
- It would be great if the restaurant could be more flexible with returning unopened items, especially when the seal is intact.
3. **Food Quality:**
- While starters were great, the naans and rice weren't up to the mark. The butter naan, in particular, could use more butter.
4. **Reservation Timing:**
- Despite making a reservation, there were some delays, and it felt like the restaurant wasn't fully prepared for the evening.
**Overall Rating: 2.6/5 - Okay**
In conclusion, Prakriti Multicuisine has its good points, but paying attention to these suggestions could make it even better. I hope you find this feedback helpful.
Best,
Pavan Sandeep Puli