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Response from the owner
3 days ago
Hi Rinko,Thank you for taking the time to share your concerns about your recent visit to Pou Hing. We apologize for the poor service you experienced and understand how frustrating it must be to have limited payment options.We want to assure you that we value your business and appreciate your feedback. We are truly sorry that our cash-only policy caused inconvenience, especially since we do not accept online payments or credit cards. We are taking this opportunity to review our payment options and explore ways to improve our services to better cater to our customers' needs.Regarding the pricing, we understand that our menu items may seem higher compared to other restaurants in China town. We strive to provide high-quality ingredients and authentic Chinese cuisine, which may contribute to our pricing. However, we will take your feedback into consideration and will work on finding ways to balance our prices with the quality of our dishes.We would like to make things right and invite you to share more details about your experience with us. Please feel free to call us at 6291157029, and we will address your concerns immediately. Your feedback is invaluable to us, and we appreciate your patience and understanding.Warm Regards,Team Pou Hing