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Response from the owner
a month ago
"Dear valuable customer", We regret to hear that your recent visit to our cafe didn't meet your …"Dear valuable customer", We regret to hear that your recent visit to our cafe didn't meet your expectations. We apologize for the inconvenience and disappointment caused. At our place, we value your feedback and take it seriously. We'd like to make things right and ensure that you have a better experience with us in the future. To help us investigate and resolve the issue, could you please share some details with us ? 1. Your Full Name 2. Your contact number 3. Your visited time (approx) 4. Invoice number 5. A photo of the invoice 6. Number of person 7. Photo or video of non-satisfied product This information will enable us to look into the matter and provide a suitable solution. You can reach out to us directly, and we'll be happy to assist you. Thank you for your patience and cooperation. We look forward to serving you better. Best regards, "Pokket Cafe Team"More