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Response from the owner
2 months ago
Hi Suhana, I'm truly sorry to hear about your experience, and I want to sincerely apologize for the issues you encountered with your meal. Serving undercooked food is absolutely unacceptable, and I assure you we are taking immediate measures to reinforce our food safety protocols and staff training. Your feedback about our staff's service will also be addressed because we strive to ensure everyone feels welcome and valued. Please reach out to us on 9819935135/[email protected] We look forward to serving you soon. Regards, Team Poetry By Love & Cheesecake