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Response from the owner
a month ago
Hi Mahi,Thank you for taking the time to share your disappointing experience at Pizza Dot Com. I'm so sorry to hear that our sitting area was not up to our usual standards, and that you had to clean it yourself. This is unacceptable, and I apologize for the inconvenience.I'm also deeply sorry to hear that our service fell short of your expectations. We strive to provide exceptional service, and it's clear that we missed the mark in your case.Regarding your food, I'm particularly disturbed to hear that our pan-fried momos had hair in them. This is completely unacceptable, and I want to assure you that we're taking immediate action to address this issue. We're also sorry to hear that the pizza was only average and that the masala coke didn't meet your expectations.Please know that we value your feedback and would like to make things right. If you could kindly share more details about your experience, including the date and time of your visit, with our customer service team at 090348 56319, we'll make sure to resolve your issues right away.Once again, I apologize for the poor experience you had at our restaurant. We appreciate your feedback and look forward to serving you better in the future.Warm Regards,Team Pizza Dot Com.