PizzaExpress

Name: PizzaExpress
Address: Unit No, 2-09, 2nd Floor, Kopa Mall North Main Road, Koregaon Park, Mundhwa Rd, Pune, Maharashtra, India
Telephone: +918655300949
Price range: $
Rating: 4.5

1334 votes

#1271 of 28068 restaurants in Pune

Italian, Pizza, Vegetarian options

$$$$ Price range per person INR 700

Unit No, 2-09, 2nd Floor, Kopa Mall North Main Road, Koregaon Park, Mundhwa Rd

Pune, Maharashtra, India

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A local attraction - Nitesh HUB, that is situated near this restaurant, is a part of the unique culture of the city. According to the visitors' comments, Italian dishes here are tasty and the menu is well-organized. Food delivery is a big plus of PizzaExpress. You can share perfectly cooked chicken pizza, pasta and tandoori chicken with your friends and have a good time here. Good nutella pizza is among the dishes to be tried at this place.

A number of reviewers consider the staff knowledgeable. A lot of people highlight that prices are fair for what you receive. When inside, the atmosphere is calm. Google users who visited this spot state that the most suitable score is 4.7.

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food delivery brunch dinner lunch

pizza poultry chicken italian bread indian pizza tandoori chicken

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ArpiTa Kathle 11 days ago on Zomato

Amazing food and really good service by Smit. I would recommend Margherita Bufala 10/10

PizzaExpress 11 days ago

Dear ArpiTa Kathle,Thank you for sharing your wonderful dining experience! We're thrilled to hear that you enjoyed the Margherita Bufala and received excellent service from Smit. We'll be sure to pass along your kind words. We hope to welcome you back soon for another fantastic meal.Regards,Team PizzaExpresss

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Jagdish 11 days ago on Zomato

It had NO taste of Pizza. More like a hardened Roti. In fact is is the worst Pizza EVER that had in my life time- The pepperoni was stale ao much so I am worrying if it will all upset my tummy- Never again

PizzaExpress 11 days ago

Dear Jagdish,We're sorry to hear about your disappointing experience with our pizza. This is not the quality we strive to deliver. We'd like to make things right for you. Please consider reaching out to us so we can address this directly.Please do share your contact details with us onhttps://feedbackgipl.gourmetinvestments.com/OnlineCRM.aspxRegards,Team PizzaExpress

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Saurabh Malve a month ago on Google

PizzaExpress at Kopa Mall – A Complete Disappointment I visited PizzaExpress at Kopa Mall at 10:30 PM, comfortably within the restaurant’s listed closing time of 11:30 PM on Google Maps. Despite this, the waiter informed me that only pizzas were available and insisted I hurry up with my order—clearly more interested in closing shop than serving customers. Sensing their disinterest, I ordered a BBQ Paneer Calzone instead of a pizza. What arrived was an absolute disaster. The calzone was burnt, and in a pathetic attempt to cover it up, the kitchen had simply dumped grated cheese on top of the charred crust. The paneer inside tasted raw, almost as if it had just come out of a cold container. The base was thick, hard, and unchewable, a result of being overcooked or neglected in the oven. When I complained, the waiter told me he would bring the manager. The manager never showed up, leaving me feeling miserable. No apology, no explanation—just silent indifference. If this is the level of service being offered, then PizzaExpress might as well close earlier. The staff clearly don’t care and it shows. To make things worse, this experience only reminded me of why I despised this mall back in 2016–17, when its food options were just as terrible. Even though Kopa Mall was renovated in 2024, the substandard dining experience at PizzaExpress makes it feel like nothing has improved at all. Final Verdict: Avoid It Between the apathetic staff, the unacceptable food quality, and the complete lack of accountability, PizzaExpress at Kopa Mall has become a place I will never return to. My experience here was quite awful. A shiny mall renovation means nothing if the restaurants inside continue to deliver burnt food and worse service. Meal type: Dinner Price per person: ₹200–400 Food: 1 Service: 1 Atmosphere: 4

Response from the owner a month ago

Dear Saurabh Malve, We are truly sorry to hear about your disappointing experience at our PizzaExpress restaurant in Kopa Mall. What you described is completely unacceptable, and we apologize for failing to meet your expectations. We value your feedback and will address these issues with our team to ensure that such incidents do not happen again. Thank you for bringing this to our attention, and we sincerely apologize for the negative impression this has left on you. Your feedback is incredibly important to us as we strive to improve our service and food quality. Please do share your contact details with us on https://feedbackgipl.gourmetinvestments.com/OnlineCRM.aspx Regards, Team PizzaExpress

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