Pizza Hut Kalamassery, Kochi

Name: Pizza Hut Kalamassery, Kochi
Address: 32/637T, Cusat, Junction, NH544, Ernakulam, Kerala, India
Telephone: +917669168436
Price range: $$
Rating: 3.3

490 votes

#37 of 404 fast food in Ernakulam

#127 of 1194 fast food in Kochi

1 more branch to eat in Kochi

Pizza, Vegetarian options

$$$$ Price range per person INR 200 - INR 400

32/637T, Cusat, Junction, NH544

Ernakulam, Kerala, India

Cochin University

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Take a break and eat nicely cooked sausage pizza, chicken sausages and chicken tikka. Guests don't highly appreciate flija at this restaurant. At Pizza Hut Kalamassery, Kochi, you can order a takeaway. Many people point out that the staff is friendly at this place. Enjoyable service is something visitors appreciate here. When you enter this place, you feel the cozy atmosphere. But google users rated this place and it didn't get a high rating.

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Ratings of Pizza Hut Kalamassery, Kochi

Zomato

(3.8/5)

Foursquare

Not rated yet

Google

(3.3/5)

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Visitors' reviews on Pizza Hut Kalamassery, Kochi

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Felix Johny 2 months ago on Google

Very disappointing experience — not at all recommended. I visited this Pizza Hut outlet expecting basic comfort and decent service, but it was far from that. The AC wasn't working, and the ventilation was poor — it was extremely hot inside. To make things worse, the service was below average. They didn’t even have a proper set of spoon and knife available. Is this the standard Pizza Hut promises its customers? If the outlet is not equipped to serve customers properly, it’s better to shut it down rather than offer such a subpar experience. Service: Dine in Meal type: Lunch Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 15 days ago

Dear Felix Johny, Thank you for bringing this to our notice, we appreciate it. We would like to apologize for the inconvenience caused. We would love to mend this, kindly share your order details on https://feedback.pizzahut.co.in for us to further look into this and solve it at the earliest. Thank you!

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Aleena . S. J 3 months ago on Google

We had a very disappointing experience with our recent order. We ordered a Schezwan Margherita, Cheesy Spicy Delight, and were supposed to receive a free Personal Margherita as part of the offer. However, what we actually received were two plain Margherita pizzas and garlic bread, which is not what we ordered. When we tried to contact the provided phone number, it was switched off. We even reached out through the delivery person, but the response we received from the restaurant was vague and unhelpful. They kept bluffing and did not offer any real solution. After posting our reviews, we received a refund of ₹145 as compensation. While we appreciate the gesture, the overall experience and lack of proper customer service still left us disappointed. Service: 1

Response from the owner 15 days ago

Dear Aleena . S. J,Thank you for bringing this to our notice. We're extremely sorry. We would love to mend this, kindly share your order details on https://feedback.pizzahut.co.in for us to further look into this and solve it at the earliest. Thank you!

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Jacob Kurian Kuttassery (JK) 3 months ago on Google

Very Disappointing Experience at Pizza Hut, Kalamassery Had a really bad experience at this outlet. The staff, including the person preparing the pizza, had no idea about the toppings or even basic information like whether extra cheese was added. I had to wait quite a while just to get someone to respond, and when the manager finally came, he was extremely rude and dismissive. Despite the place being almost empty, the dining area was dirty and only got cleaned after I specifically asked. I ordered out of sheer hunger, but the pizza was barely edible, cold, tasteless, and definitely not up to Pizza Hut standards. Overall, a very disappointing experience. Would not recommend this place to anyone Service: Dine in Meal type: Lunch Price per person: ₹600–800 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 15 days ago

Dear Jacob Kurian Kuttassery (JK), Thank you for bringing this to our notice. We're extremely sorry. We would love to mend this, kindly share your order details on https://feedback.pizzahut.co.in for us to further look into this and solve it at the earliest. Thank you!

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