C
Response from the owner
a month ago
Dear guest, There was a definite misunderstanding and we will make sure it is communicated properly henceforth via a proper message. A 4 hour block during a weekend business Day was the agreement which was free without any blocking cost. I am sorry that that we couldn't afford any more freebies which is a huge one sided loss-causing expectation. And getting 1 star seems pretty unfair. We have never charged for any service not provided. Rather we have waived off the 4 hour block cost. We are committed to giving best experience to our guests and all our guests are also happy to participate in our cafe causes. Hope it changes your mind to be fair to us. Regards Prashant