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Response from the owner
a month ago
Hi Ramya, Thank you for visiting Pibbles and for sharing your feedback. We understand that our space is cosy—we’re a small business and can accommodate up to six people at a time. While we do offer dine-in options, we know it can feel compact. Regarding pricing, we use couverture chocolate (not compound) in all our pastries and hot chocolate. This is a high-quality chocolate made with cocoa butter, and due to global shortages, its cost has risen significantly. Additionally, you were charged for extra ganache as requested. Since everything we serve is freshly made in small batches, our pricing reflects the quality of ingredients and craftsmanship we put into each product. For price transparency, here is our menu where you can view all our prices: https://airmenus.in/pibbles/order Regarding the bill, at the time of your visit, there was a malfunction with our printer, we’re so sorry for this. By the time we were able to hand it over, you had already left. If you’d like a copy of your bill, please feel free to message us on WhatsApp at - 7483895252 and we’ll be happy to share it with you. We always prioritise hospitality and customer experience, so we truly appreciate your input. If you have any further concerns, feel free to reach out. Hope you have a great day!