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Response from the owner
14 days ago
Dear Guest, Thank you for bringing this to our attention. We would like to clarify that our room rates are updated and synchronized across all booking platforms. The pricing and cancellation issue you experienced appears to be related to the third-party booking portal Yatra.com through which the reservation was attempted. We always maintain transparent and uniform pricing policies and do not intentionally cancel bookings to offer higher rates. We sincerely regret the inconvenience caused and request you to kindly connect with the booking portal’s support team for further clarification regarding the cancellation. You are always welcome to contact us directly for accurate availability and assistance. We would be happy to host you and ensure you have a comfortable stay. Regards, Hotel Grape City Management